Welfare Benefits Officer
Role Type: Contract
My Client is recruiting for a Welfare Benefits Officer to be taken on for a 6 month contract. The ideal candidate will be required to provide advice and support in welfare benefit issues in order to maximise income and reduce the risk of rent arrears, they also need to support the work of the income teams and work in conjunction with the income recovery staff to reduce arrears or the risk of arrears and to work with partner agencies to provide specialist advice to our customers.
The ideal candidate will have:
•Experience of welfare benefits and of advising customers of benefit entitlement
•Experience of liaison with and working with other agencies to signpost residents for support and advice
•Experience of working within policy and legislative guidelines
•Detailed knowledge of social security benefit and welfare benefits rules and systems in order to advise customers correctly
•Ability to advise and support customers with complicated benefit issues
•Expertise in negotiating and advocating successfully by telephone and in writing
•Ability to undertake casework to expected quality standards
•Use ICT systems and Microsoft applications, specifically Word, Excel, Outlook
The post also requires an enhanced DBS
Please contact Emma Goulbourne at mpeople Recruitment.
Due to the volume of applications received, we will be unable to contact all applicants. Please accept that if you have not heard from us within 7 days of your application you have been unsuccessful on this occasion. May we wish you success with your search for employment.